Cookies Policy

Last updated: July 2026

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

How we use cookies

KG Retreats uses cookies to ensure the website functions correctly, to process bookings securely, and to understand how visitors use our site so we can continue to improve it.

The cookies we use

Necessary cookies

These cookies are essential for the website to work and cannot be switched off. They are set in response to actions you take such as making a booking, completing a payment or setting your cookie preferences. Without these cookies, services like the booking system and secure payment processing cannot function.

Examples include cookies set by:

WordPress (core website functionality)
Amelia (our booking and appointment system)
Stripe (secure payment processing)
Google reCAPTCHA (spam and fraud prevention)

Functional cookies

These cookies allow the website to remember choices you have made, such as your booking details or customer panel login. They help provide a more personalised experience when you return to the site.

Examples include cookies set by:

Amelia (customer panel and booking preferences)

Analytical cookies

These cookies help us understand how visitors interact with our website. The information collected is anonymous and is used to improve the site experience. We use Google Analytics for this purpose.

Examples include cookies set by:

Google Analytics (anonymous visitor and page data)

Advertising cookies

We do not currently use advertising cookies on this website. If this changes in future, this policy will be updated accordingly.

Third party cookies

Some cookies on our site are set by third party services we use, including Stripe for payment processing and Google for analytics and spam prevention. These third parties have their own privacy and cookie policies which govern how they use this information.

Managing your cookies

When you visit our website for the first time, you will be asked to accept or customise your cookie preferences. You can change your preferences at any time by clicking the cookie settings link in the footer of the website.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website, including the ability to make bookings.

Changes to this policy

We may update this policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Please revisit this page periodically to stay informed.

Contact us

If you have any questions about our use of cookies, please get in touch:

Email: gemma@kgretreats.co.uk
Phone: 07999073431